This role is to support the Service Manager in the delivery of a range of section services. This will involve delivering against targets in a range of service areas. This will involve ensuring the provision of a high quality medical administrative service to patients and a group of consultants and clinical teams within the department. This post could also assume the management of the inpatient and outpatients department. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel, medical administrative and other groups of staff. The post holder may also offer a high level of support administration and organisation to a group of consultants or registrars where needed and within resource limitations. The successful candidate will be responsible for the management of the Colorectal Surgery admin team and will also work closely with the other managers in the directorate to ensure smooth and efficient running of the service. Responsibilities will include, but are not limited to: • Line Management • RTT / Workqueue Validation • Monitor demand and capacity and ensuring efficient utilisation of both inpatient and outpatient • Respond to PALS queries and patients concerns • Team meetings, 1:1s and PDRs • Data quality monitoring, analysis and performance reporting • Participation in service improvement and development • Deputising for the Service Manager where appropriate If you believe you have the skills, enthusiasm and ambition to join our team we would love to hear from you. We encourage applicants from all backgrounds. Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We are one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. The Successful applicant must be able to lead and motivate teams with a high degree of self-motivation (lead by example) have experience of people management and a keen attention to detail. The post holder must be IT literate and have the ability to navigate trust IT systems. The ideal candidate should have some understanding of National cancer waiting targets, experience in RTT and PTL validation is a must. The successful candidate will be adaptable, have excellent organisational and prioritisation skills, excellent communication and problem-solving abilities. The ability to multi task and use initiative in a busy environment is essential. The post holder is expected to take a proactive approach to addressing targets and deadlines, addressing any issues impacting on service delivery, all whilst ensuring the smooth running of the service in a busy environment. You will be a dedicated, well organised and adaptable Individual, with a good attention to detail. Please refer to job description for full details. This advert closes on Friday 3 May 2024